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- ItemCOVID-19, Technology and Marketing: moving forward and the new normal(Palgrave Macmillan, 2021) Ratten, Vanessa (Editora); Thaichon, Park (Editor); Tavares, Fernando Oliveira; Thaichon, Patamaporn; Oliveira, Margarida; Diogo, Ana; Santos, Eulália; Casper-Ferm, Lars-Erik; Mattos, Diogo; Casais, Beatriz; Braga, Alexandra; Gomes, Patrícia; Tavares, Vasco; Khaksar, SeyedThe COVID-19 pandemic has impacted society very quickly and forever changed how we perceive and use technology (Cankurtaran & Beverland, 2020). Part of the reason for this change has been the emphasis on digital communication that has enabled individuals to continue to communicate despite social distancing and lockdown requirements. The aim of this book is to focus on the technology and marketing aspects of the COVID-19 pandemic. This enables new ways of understanding societal impacts of the COVID-19 pandemic in terms of both business and economic concerns.