Repositório ISMT
REPOSITÓRIO ABERTO
Instituto Superior Miguel Torga
O REPOSITÓRIO ABERTO do ISMT é um repositório institucional de acesso aberto das publicações produzidas pela sua comunidade académica.
Neste REPOSITÓRIO, criado em julho de 2013, podem ser consultados dissertações, teses, artigos, comunicações, pósteres e outro material de divulgação cientifica
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Online Social Networks and Workplaces: new and old challenges
(European Scientific Institute, ESI, 2015-09-09) Machado, Susana Sousa; Pinto, Júlio Costa
In recent years the growth in the use of new technologies, especially the internet, has given birth to new problems that deserve to be evaluated. The use of technologies of Web 2.0 poses new challenges as to the powers of employers in using the information disclosed by the employees. The new web phase in which we live today offered an active role to the user, removing him from the shade of a passive position. This mutation of borders created new interaction paradigms insofar as the notion of time and space was altered, which could lead to serious consequences as far as the utilization of online social networks is concerned as well as its impact on the employment relationship. The boundary between what may or may not be published by the employee on online social networks like facebook, twitter or blogs is not always clear. But, the employee’s privacy concerning information available in online social networks which can be used by the employer within the employment relationship, also deserves protection. In this article, we intend to analyze the characterization of online social network on the web 2.0 in order to better understand, at a second stage, the effects of its use in the working relationship.
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Clarice Lispector em Diálogo com o Público Infantil: dos filhos à ilustração da capa
(CEI – ISCAP, 2018-05) Ruiz, Betina; Pinto, Júlio Costa
Em quase quatro décadas de atividade documentada no campo das letras, Clarice Lispector - aclamada, estudada, fotografada e retratada em pintura a óleo, leitora empenhada e escritora com vinte e seis livros de ficção e vasto material jornalístico publicado - criou, também, literatura infantil. Foi depois do nascimento dos dois filhos.
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Ensino, Práticas e Experiências no Jornalismo v.2
(Estudos de Jornalismo | Pedro Jerónimo, 2017-04) Jerónimo, Pedro; Lima, Helena; Luft, Maria Schirley; Gradim, Anabela; Morais, Ricardo; Dias, Ricardo Henrique Almeida; Góes, José Cristian; Tellería, Ana Serrano; Conde, Mariana Guedes; Falcão, Thiago Pereira; Pinto, Júlio Costa; Brenol, Marlise; Gladis, Elva
A temática da presente edição da revista Estudos de Jornalismo – n.º 6, volume 2 – tem como base o 3.º Encontro do GT Jornalismo e Sociedade da SOPCOM (25 de novembro de 2016, Faculdade de Letras da Universidade do Porto). Assim, os textos aqui incluídos versam não só sobre as comunicações aí apresentadas, como também sobre os trabalhos propostos a esta edição da revista. Em comum, o “Ensino, práticas e experiências no jornalismo”.
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Festivals in Age of AI: smarter crowds, happier fans
(MDPI, 2025-02-21) Lopes, João M.; Massano-Cardoso, Ilda; Granadeiro, Camila
Artificial intelligence (AI) stands out as a transformative force in various sectors, offering both new opportunities and challenges. In tourism and music events, AI has proven to be a powerful tool for improving the attendee experience, personalizing artist recommendations, optimizing event logistics in real time, and enhancing audience interaction through virtual assistants and immersive visual effects, thus highlighting its transformative potential. This study aims to analyze the impact of applying AI to the experience of consumers at music festivals. In particular, the research examines the impact of AI on the quality of information delivered, the extent of consumer engagement with brands at the event, and the level of trust in the technology. A quantitative methodology was used, collecting 400 responses from Portuguese consumers who attended music festivals. The results show that the quality of information and the AI positively influence customer engagement with the brand. Greater customer engagement, in turn, increases the willingness to use AI solutions. Trust in AI is significantly shaped by the quality of the information and the reliability of the system, which further promotes electronic word-of-mouth (eWOM) and the willingness to adopt AI. In addition, eWOM plays a key role in encouraging the use of AI technologies. Finally, memorable tourist experiences positively influence the willingness to adopt AI, underlining the importance of experiential factors in promoting adoption. These results highlight the interconnected roles of information quality, trust, involvement, and user experiences in shaping attitudes toward artificial intelligence applications. This study expands the literature by analyzing how AI-driven information quality influences consumer trust and engagement, thus emphasizing the need to optimize these factors for better festival strategies. It highlights the link between trust and positive eWOM, showing that trust based on high-quality information enhances the festival’s reputation and attracts participants. A key contribution is its exploration of how trust and eWOM influence AI adoption at future festivals, which offers insights to boost credibility and acceptance. Lastly, it provides strategic guidelines that improve attendee experience and festival management.
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A Escola da Ciência Social de Le Play na Construção do Conhecimento do Serviço Social Português
(Universidade Lusíada, 1993-03) Martins, Alcina Maria Castro