Quezado, Izabelle; Mesquita, Rafael Fernandes de; Costa, Josimar Souza; Matos, Fátima Regina Ney; Bugarim, Maria Clara Cavalcante
(Instituto Federal de Educação, Ciência e Tecnologia do Rio Grande do Norte, 2021)
This study investigates visitor reactions to the human and spatial agglomeration of World Cup stadiums, relating the variable of crowding perception to emotions and consumer’s satisfaction. The largest world event based ...